Question 1

What is Horeza?

Accepted Answer

A monitoring platform that tracks how ChatGPT, Claude, Gemini, and Perplexity talk about your brand — in real time, with recommendations you can actually act on.

Question 2

How does AI search monitoring work?

Accepted Answer

We run thousands of real queries across AI search engines to catch every mention of your brand, then analyze sentiment, context, and competitive positioning to give you the full picture.

Question 3

How long until I see results?

Accepted Answer

Most customers spot their first AI search mention within 24 hours. Follow the recommendations and visibility typically climbs 3x inside three months.

Question 4

Is my data secure?

Accepted Answer

Yes. We're SOC 2 Type II certified, GDPR compliant, and encrypt everything with AES-256. Enterprise-grade security, by default.

Question 5

Which AI search platforms do you support?

Accepted Answer

All the ones that matter: ChatGPT, Claude, Gemini, and Perplexity. We add new platforms as the AI search landscape evolves.

Question 6

How much does Horeza cost?

Accepted Answer

There's a free plan to get started, and paid plans kick in at $49/month. Every plan includes daily scans and alerts. Enterprise adds API access and advanced features.

Question 7

How do I get started?

Accepted Answer

Create a free account, drop in your brand name and domain, and we start scanning immediately. First results show up in minutes.

Question 8

What support do you offer?

Accepted Answer

Email support on every plan, priority support and dedicated account managers on Growth and Enterprise, plus a community Discord for peer help.

حالة النظام

Services

سجل الحوادث

Delayed AI Query Processing

Database Connection Timeout

Webhook Delivery Delays